Delete your Coastory Account

Coastory (by Velocicoder) lets you use the app with or without an Account. If you created one, here is how to delete it and everything stored with it on our servers.

In the app

While signed in, open Menu → Backup & restore → Delete Account. Choose what should happen to the history on this device, type DELETE, and confirm. Keeping the device's history is the default. Deleting the Account removes your Account, email address, sign-in records and cloud history; it also erases this device's Coastory data only if you choose Delete everything, here too.

By email

If you can't get to the app, email support@coastory.app from the email address on your Account with the subject "Delete my Coastory Account". We'll delete it and confirm by reply, normally within a few days.

What gets deleted, and what doesn't

• Deleted: your Account, your email address, sign-in records, and every ride-history record stored on our servers. Deletion is immediate on our side; copies can remain in our provider's routine database backups for up to 30 days before those roll off.
• On this device: kept by default. Choose Delete everything, here too on the deletion screen to erase it as well, or use Settings → Data & account → Erase everything. Files you exported and pictures saved outside Coastory stay where you put them.
• Reports: crash reports are not linked to your Account and expire within the period in our Privacy Policy. App-problem and app-idea reports may carry your Account ID when you submit them signed in; catalog reports do not. Reports already sent are separate from Account deletion and are deleted automatically 90 days after they reach us. For earlier removal, email support@coastory.app with roughly what you sent and when. Support email follows the Privacy Policy's separate 90-day rule.

Details are in the Privacy Policy.